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Before the event:

Is the event going on as scheduled?
              Yes!  At this time, our planning is continuing forward.  All events are still on as scheduled.

Are there hotel rooms available?

Our hotel cutoff date has passed, but rooms may still be available.  Please contact the hotel directly for information on room availability:
Crystal Gateway Marriott Hotel
1700 Jefferson Davis Highway
Arlington, VA (Washington DC)
Phone: 1-703-920-3230
Fax: 1-703-271-5212

Will my flight be impacted?

Please contact your airline carrier directly for flight information.

I want to cancel my trip. What should I do?

Please contact your airline and the hotel directly to adjust your travel plans.  The cancellation deadline for the meeting has passed (August 17, 2018). For extreme circumstances, consideration for cancellation or transfer may be submitted in writing to [email protected].  All requests will be considered after the meeting dates have passed.

I will be delaying my trip but still attending.  What should I do?

Please contact your airline and the hotel directly to adjust your travel reservations.

How do I get from the airport to the hotel?

Local airports include Ronald Reagan Washington National (DCA), Washington Dulles International (IAD), and Baltimore Washington International Thurgood Marshall (BWI) Airports. Please visit https://www.marriott.com/hotels/maps/travel/wasgw-crystal-gateway-marriott/ for information on transportation to/from the Crystal Gateway Marriott.

During the Event:

I’m at the event.  Where do I go now?

Please download the SCHC Meeting App for event information and updates.  In general, proceed to the First Level (take the escalator up one floor from the Lobby) to find our registration table.

My app isn’t working. What should I do?

Ask for help!  Bring your device to the registration table – we will connect you with someone who can help.